COVID-19: Effective Communications Resources
In 2020, identified as the Year of the Nurse and Midwife (a celebration of Florence Nightingale’s 200th birthday), it seems almost surreal that we would be faced with a pandemic of the novel coronavirus. Nurses, as in the time of Florence Nightingale, provide a pivotal role in infection prevention…
Communication challenges during a crisis are not new to health care in the United States. In fact, over the last 100 years, disasters, including pandemics, served to highlight the vital role of communication to help staff understand, engage and rise to the challenges needed to provide care to our…