Today in Nursing Leadership

Highly Reliable Leaders Listen!

Interview with Amy Trueblood, MS, RN, NE-BC, University of Missouri

In This Episode

Amy Trueblood, MS, RN, NE-BC shares the value of listening and relationship-based communication as a leadership necessity to creating highly reliable cultures. Hear recent research detailing what patients see as listening from caregivers, and what leaders can do to model these behaviors through caring for the caregivers by building relationships and listening to them.

Listen and Subscribe to
Today in Nursing Leadership

SoundCloud icon logo
Apple Podcasts icon logo
Spotify icon logo
Google Play Music icon logo
Stitcher icon logo
iheart icon logo

Related Resources

Guides/Reports
Communicating internally and externally is one of the most difficult, yet critical, responsibilities leaders face.
Guides/Reports
Health care systems increasingly are identifying strategies and interventions to improve the health of their patients and the communities they serv
Guides/Reports
The Nurse Manager Competencies are based on the Nurse Manager Learning Domain Framework and capture the skills, knowledge and abilities that guide
Guides/Reports
Beyond the hospital and physician’s offices, patients are cared for in specialized settings based on their specific needs.