Podcast highlights safety transparency benefits

In an American Hospital Association podcast, patient safety leaders at CommonSpirit Health discuss how the Chicago-based health system is adopting an organizational culture of transparency and trust that permits its employees to feel comfortable reporting errors. When errors occur, CommonSpirit emphasizes the importance of early communication to patients and families, provides a thorough event review and root cause analysis and offers resolution. The leaders discuss how safety transparency benefits patients and providers, and how a CommonSpirit Health toolkit can help organizations improve error reporting and patient safety.