Abstract - Building Support: Innovative Initiatives to Retain Nurse Managers
One of the most challenging roles for nurse leaders is the nurse manager position. Nurse managers work on the front line and interact daily with patients, families, their staff, staff of varied disciplines that are involved with the patient’s care and many others. Managers are accountable to ensure quality and safety goals in their department are met while they must also balance productivity and manage a financially viable department. They must routinely deal with ethical issues, staffing challenges, and at times, workplace psychological and physical violence. These managers play a pivotal role in the health care organization, setting the tone for the culture of the department and their teams, and providing oversight for 24-hour care.
Nurse managers impact the retention and engagement of point-of-care nurses. We often hear the statement that happy nurses make for happy patients. The same can be said for nurse managers. Staff who work for highly engaged managers—those that care about their professional growth, are visible in the department and have a transformational leadership style—will be more satisfied and less likely to leave.
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