Retention, loyalty prove to be metrics of stability

To improve recruitment and retention, nurse managers may want to focus less on turnover and vacancy rates and adopt an appreciative perspective using retention and loyalty rates as measures of organizational stability, according to an article in HealthLeaders Media. The value-driven approach builds on strengths to overcome weaknesses. Keys to success include adopting positive metrics and an appreciative leadership model, and knowing where to find data and how to use it. The article is excerpted from Nurse Manager’s Guide to Retention & Recruitment, co-authored by AONL member Cole Edmonson, DNP, RN. (HealthLeaders Media article, 1/15/21)