CNOs share solutions to health system problems

Optimizing technology, developing nurse managers and retaining bedside staff are among the challenges CNOs regularly tackle. Three CNOs, including AONL member Karen Mayer, PhD, RN, shared their solutions with HealthLeaders Media. When Mayer, chief nursing officer and vice president of patient care services at Rush Oak Park (Ill.) Hospital, started in her current role, she faced a nurse turnover rate of 22%, well above the national average. By changing the work environment, she was able to lower the turnover rate to 8.3%. The other CNOs discussed how they optimized the use of technology and used experiential learning to improve nurse manager competency. (HealthLeaders Media story, 10/25/19)