Webcast focuses on using patient narratives

The Agency for Healthcare Research and Quality will host a webcast on how patient narratives can support a health organization’s patient experience strategy on Dec. 10 from 1:00 to 2:00 p.m. ET. The free session from AHRQ’s Consumer Assessment of Healthcare Providers and Systems program will feature a moderated discussion with three CAHPS team members, who will describe their research insights and explain how organizations can use patient narratives to identify and address improvement opportunities. Participants should register in advance.