‘Touchpoints' strategy proves effective in retaining new RNs

To reduce the turnover of new RNs, nurse leaders at a Texas health system modified and implemented a strategy that uses touchpoints as an employee retention strategy. To study the strategy’s effectiveness, researchers enrolled 50 of 125 RNs who were about to complete a 1-year nurse residency program. Writing in the July/August issue of the Journal of Nursing Administration, the researchers reported retention rates and job-satisfaction scores were significantly higher among the touchpoint-intervention cohort compared with the nonintervention cohort. Implementation costs were also far less than those associated with new RN turnover.