Study: Biased language in handoffs may negatively affect care

When clinicians hear patients described with negatively biased language, they are less likely to recall critical health details, which can influence the care received, a study found. Published in JAMA Network Open, the study consisted of a survey-based experiment in which each clinician heard short, recorded handoffs. The researchers created two versions for each handoff scenario: a neutral one stating the patient’s situation and needs, and a biased one expressing a negative stereotype, blame or doubt about the patient’s credibility. After listening to each handoff, participants answered a question testing their recall of key details. The authors say standardizing handoffs ─ permitting only neutral, medically relevant facts ─ are needed to prevent bias. Such a policy could benefit Black patients, who disproportionately experience medical errors. (Newswise news release, 12/16/24)