CNOs name patient safety top issue

CNOS and human resources leaders ranked quality and safety as the most critical challenges facing their organization, according to a report on issues and trends affecting health care talent. The report ─ released by Cross Country Healthcare, a tech-enabled workforce solutions platform ─ found nearly 85% of the 50 human resources leaders and 72 CNOs surveyed nationwide rated quality of care and patient safety as the top issue. Strengthening employee engagement and retention followed at 77%, and improving the caregiver experience was third at 73%. Slightly more than half of the leaders surveyed believe their organization has effectively improved employee recruitment or strengthened employee engagement and retention. (HealthLeaders Media article, 4/26/23)