The Next Nurse You Hire May Never Touch Your Patients

DATE: Dec. 6, 2023 at 12:00 p.m. CT

Health care organizations are under tremendous pressure as the need for nurses outpaces a shrinking workforce and pipeline. Creating innovative models of care that leverage technology is one method to bridge the workforce gap. Virtual nursing operationalizes technology, supports clinical decision-making processes, continuity of care, and patient safety and provides a work environment conducive for keeping technically competent and highly educated nurses engaged at the bedside (Cloyd, 2020).

Indiana University Health, the largest health system in Indiana, performed a rapid test of change and then scaled a novel virtual nursing program across its enterprise in record time, leading to reduced workload for bedside nurses, and improved admission documentation quality and timeliness. However, the initial technology platform limited program agility and overall success. Learn how IU Health continues to innovate in this space, moving to virtual 2.0.

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Attendees will learn:

IU Health’s approach to rapidly implement an inpatient virtual care model for the admission workflow
Key outcome measures that prove virtual care is viable in the inpatient space
Technology and workflow barriers limiting bedside nurse workload reduction and full integration into the care team

Presenters

Alexia C. Oaks, Program Manager, System Nursing, Indiana University Health

Alexia is a nursing leader and informaticist with experience in implementation and optimization of the electronic health record, and nursing practice including quality, and Magnet readiness. Adept at delivering information technology solutions to meet changing clinical and business needs by capitalizing on expertise in clinical workflow assessment, and implementation science.

Lisa Gulker, DNP RN ACNP-BC, Vice President, Product Management, Oracle Health

Lisa's product portfolio includes cloud-based technology solutions for clinical operations, virtual care, transfer centers, workforce management, and command centers. She also leads a transformation services team that focuses on value creation, client success, and innovation. Her work at Oracle Health focuses on enabling data-driven operations through digital twins, virtual care models that support point of service care teams and challenging health information technology’s status quo. Previously Lisa has worked in clinical, operational, IT, and informatics executive leadership positions at Tenet Healthcare, Vanguard Health Systems, and the Detroit Medical Center. She received a Chemistry degree from Northwestern University and her BSN and doctorate in nursing practice from Wayne State University College of Nursing in Detroit MI. Her roles focused on delivering clinical transformation, operational and service line efficiency, command center operations, and analytics. She is a nurse practitioner in adult acute care and continues to enjoy clinical practice.

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This AONL Industry Insights Webinar is presented by Oracle Health.

At Oracle Health, everything we do is dedicated to helping people live healthier lives and improving healthcare. By connecting clinical, operational, and financial data across the ecosystem, we can help providers improve patient outcomes, access data-driven, actionable insights, reduce costs, and unleash innovation. Integrated technologies, data, and analytics empower patients in their health journey, inform clinician decision-making, and accelerate research to advance health and well-being for people worldwide.

*AONL Industry Insights Webinars are opportunities for companies to share their industry knowledge and/or solutions to industry challenges. AONL does not support or endorse Oracle Health products or services. Contact hours are not available for AONL Industry Insights Webinars.