Abstract | Staff Strategies to Meet Care Demands Throughout COVID-19 and Beyond

The system chief nurse executive (SCNE) is a complicated role accountable for advocating and standardizing nursing and care across the health system (Kingston, 2013). Core to this nurse leader role is system workforce optimization, with the responsibility to explore alternative care models, deem when new models are needed and lead the dissemination of new models across the health system. (AONE, AONL, 2015).  

Optimizing staffing models across the health system was an already complicated, multifaceted equation, with consideration balanced in patient outcomes, financial limitations and staff satisfaction (Leary & Punshon, 2019). The COVID-19 pandemic increased that difficulty as SCNEs were tasked to plan for an influx of critical, complex, highly contagious patients often in disproportionate distribution in a health system, while simultaneously addressing an excess of staff due to cancelation of elective procedures.  

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