The Transgender/Gender Non-conforming Patient

A Roadmap for Respect

Transgender and gender non-conforming (TGNC) patients have complex healthcare needs and have historically experienced bias and prejudice within the healthcare system. Nurse leaders at all levels are uniquely positioned to assume a leadership role ensuring that the healthcare system is meeting the needs of the TGNC community. When caring for TGNC patients, leaders may wonder where to begin or what their staff needs to succeed. This webinar addresses these questions and more. It will include data from a study of nurses’ perceptions of caring for TGNC patients and provide strategies and a roadmap for nurse leaders who are committed to creating care environments that meet the needs of TGNC patients.

Other topics that will be covered include: improving the transgender patient experience, instituting staff education to gain fluency in TGNC terminology and concepts, implementing organizational policies and support systems, incorporating low cost solutions such as providing single-use restrooms and being attentive to patient room assignments, how to demonstrate an understanding of transgender patient concerns, and modifying prompts in electronic health records to obtain information about a patient’s birth sex, current gender identity and preferred names and pronouns.